One-Stop Management and Operations

DWFS coordinates multiple diverse programs and partner resources through creative solutions, customized plans, and collaborative outreach to meet and exceed performance and customer service. Our program operations are customer focused with an emphasis on seamless service delivery, performance excellence and financial integrity and accountability. Our carefully managed operations history over our thirty-plus years results from thoughtful project selection, driving innovation and exceeding customer expectations.

Training and Consulting

DWFS has a nationally recognized training team that provides focused, applicable and relevant training opportunities to our customers. We offer a variety of training venues throughout the United States in area including:

• Board training
• Business Services training
• Case Management
• Curriculum Development/Training Design and Delivery
• Interpersonal skills
• Leadership Development
• Program Specific training
• Customized Topics such as Continuous Quality Improvement & Strategic Planning

Technical Assistance

Our work is focused and relevant to the needs of our customers. Our ultimate goal is to offer best practices and strategies that can be practically applied by those participating in our training and consulting services.

Our training sessions can be delivered in a classroom setting, online, or as blended venues and can be customized to meet your local and/or state’s needs. We are also available to deliver keynote presentations and individualized consulting services.


DWFS provides individualized assessment, analysis, planning, and implementation to improve bottom-line performance. Our approach is to provide custom consulting services to meet the unique assessment needs of each customer. Our experienced consultants are available to assess needs and develop solutions. Areas of assessment expertise include:

• Performance Management and Return on Investment 
• Service Design and Process Improvement
• Training Needs 
• Research and Evaluation